Disclaimer / Terms

Terms of Engagement with Keep It Frank


Our pricing is quoted on a per-project basis, as these types of projects are so varied in their content, requirements and complexity, which can greatly affect the time and input behind making it all happen. We quote on a per-project basis to give a more accurate proposal. Let's meet to discuss your project, and we'll happily provide a quotation.


We like to meet with our clients face-to-face to see and hear about your story, and what it is you are specifically wanting to do for yourself and your venture. We'd love to grab a coffee or tea somewhere convenient for you, or at your office or workspace. Coffee is on us. There is no charge for your initial consultation, though additional ongoing consultation is charged on an hourly basis. 


We're based in Glebe, Sydney and are available to meet for a complimentary consultation within the CBD or surrounding areas. Locations outside of this area are, of course, completely manageable, but please touch base with us to discuss your needs and location. 


We'll always do our best to meet your timeframe requirements for a project - we know how important it is to see your new website or design launched! We use the Project Proposal document supplied to you, as well as any written agreements via email, as the binding framework for the project. Verbal agreements may not be honoured.


A Project Proposal document will be provided to you prior to commencing a project. This document outlines the inclusions and fees, as well as some references as to the intended outcome of your project. Once the first payment is made, as per the Fee Schedule outlined in the Project Proposal, the document acts as a formal contractual agreement between 'Kyle Haustorfer T/A Keep It Frank' and you, the client, for the duration of the project. All items and tasks, required of both parties, are to be completed as per the document, including any additional written agreements. Verbal agreements may not be honoured. Once all items and tasks outlined in the Project Proposal are complete, and full payment is made by you, all completed items and assets will be handed freely to you, and unrestricted ownership of these items, including the copyright of which, is given. For website projects, this means you'll be transferred the 'owner' permission for the website, which allows you to do as you wish with the website and related assets from then onwards. Prior to the completion of the project, and the payment of the final invoice, ownership and copyright of all assets related to the project are held by Keep It Frank. Assets include but are not limited to working files, construction and layout of website pages, HTML and CSS code.


Once work is under way, and during the entire process until the work is completed, all work is subject to copyright, and is property of Keep It Frank. Once the project is complete as agreed and full payment is made, all finished work is handed freely to the client, and unrestricted ownership of copyright is given. Frank may freely use any client work for promotional use.


*Any of the details listed is this Disclaimer are subject to change at any time. Please contact us for the most recent information.